Session Information
In this session we will review the most recent developments with PDC and the MPDS and how they can assist your service.
The Medical Transfer Protocol Suite streamlines transfers and HCP referrals. AI SkillLab allows call-handlers to follow ProQA in a ‘live call’ environment.
Protocol 41 Caller in Crisis expands the call-handler’s ability to remove means from the suicidal patient and de-escalate the scene.
We will include some case examples and discuss how our proposal for change process dynamically adapts to changing patient needs while maintaining an evidence-based approach and how important user feedback is to this process.
Session Speakers

Hannah Maxwell
Client Support Representative UK
Priority Dispatch