The power of digital in practice: ‘My clinical feedback’ and ambient voice technology in London Ambulance Service

Session Information

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Over the last three years, London Ambulance Service NHS Trust has, with McKinsey and the national FDP team, developed the My Clinical Feedback product.

Designed to provide key information about patient outcome to the ambulance clinicians who assessed and / or treated them, this tool has proven to be a powerful use case for FDP and in supervision in practice.

With AI everywhere, LAS had an opportunity to pilot the use of AI-enabled Ambient Voice Technology (AVT) produced clinical notes (Scribe) within the Clinical Hubs (CHUB) and face-to-face ambulance settings.

Hear about the results of this pilot and key takeaways from piloting AI products in the ambulance setting.

Session Speakers

David Davis

Chief Clinical Information Officer
London Ambulance Service NHS Trust